returns policy
There are a few important things to keep in mind when returning a product you purchased online from Dandisbooks:
1
14 days
2
We Build
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3
You Manage
To complete your return, we require a receipt or proof of purchase.
Damaged or Defective books
Did you receive a damaged, defective, or wrong book and want to replace it with the same book?Is your order missing an book and you want a refund or replacement?
1
14 days
2
We Build
you’ll be able to choose to get a refund or have a replacement sent to you.
3
You Manage
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
1
14 days
2
We Build
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
3
You Manage
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us